Customer Service

Return Policy


This return policy pertains to online sales only. For in store return policy please contact the store via e-mail or phone.


I want you to be satisfied with your purchase, and will do anything I can to make The Pajama Squid shopping experience fun and easy, but if you are not completely satisfied, you can return any item within 15 days of receipt, unused and in original condition.


If you intend to return an item please first send me an e-mail (located on the Home Page) with your name, the item you are returning, and the reason for the return. Returned products may be mailed to: The Pajama Squid, 7320 Carroll Avenue, Takoma Park, Maryland 20912


Let me know if you would like to exchange it with another product, or if you would just like me to credit the card you used.


Original shipping charges or cost of return are not included in refund.


ALL SALE ITEMS ARE FINAL. NO REFUND or EXCHANGE.


If you have any questions, please call me (301) 560-7956.


Shipping


Products ordered ship out via USPS the next business morning. We offer you a choice of shipping speeds during checkout.


We offer FREE SHIPPING on all orders over $99. Free shipping uses USPS first class rates and usually arrives in 3-4 business days.